alexa light not responding

Alexa doesn't respond or says she can't understand you. This wikiHow teaches you how to reset your Alexa device. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. On Echo devices with a camera, a red light bar means that your video will not be shared. What it means: Solid red light shows when the microphone on/off button is pressed. (assuming account linking was established properly) 3 Likes. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. Red. To do this, tap the microphone icon on the bottom-left corner of the home screen, and then tap on the Push To Talk icon. Double check whether Kasa App can remotely control the device or not. Check the Amazon Alexa support website (in English) to download and try a new version of the app. Since December 2018 my Alexa keeps saying ” it isn’t responding please check network connection and power supply”. How to Fix It When Alexa Is Not Connecting to the Internet . Tap on Disable. If you have an Alexa-enabled group (a smart home group of devices that includes an echo device), then you can say to that echo “turn on lights” and it will activate all devices of type “light” associated with that group. The lights work fine via WiFi on the native Govee app. When it starts flashing blue it means Alexa is responding to your request. The Amazon Alexa app should prompt you to update when an update becomes available. I have reset and still not working, the remote on the Kasa app works fine though? Cancel. Lights Not Responding to Alexa App or Voice Commands; Lights Not Connecting To Google ; Lights Not Responding to Google Home App or Voice Commands; Lights Not Connecting To HomeKit; Lights Not Responding to HomeKit App or Voice Commands; Unable to Update Smart Light Firmware ; See more Lights Not Connecting To Alexa May 12, 2020 13:30; Updated; If you are having issues trying to … Faulty LED/Microphone board . Follow these steps as needed to get Alexa up and running again. Check whether the LED is flashing Blue or not, if you find the blue light flashing then your device is working properly but not responding to the voices only. Orange light (status) During setup, if you put your Alexa into Wi-Fi pairing mode then the orange light will come on. 03/08/2017 by George A. Why does the device’s status Show “Offline” on Alexa? Well, when I switch the bulbs back to the Hank driver, they get status the first time I turn them on or off, but then subsequent times they turn off/on, but Alexa gives the 'not responding' message. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Please check its network connection and power supply.” Things I tried to resolve the issue, but haven’t worked: 10 |2000 characters needed characters left characters exceeded Viewable by all users; Viewable by moderators; Viewable by moderators and the … I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. MORE: The Best Products That Work With Amazon Alexa A pulsing ring that alternates blue and cyan indicates that the device is in the process of responding to a request. If you can't connect to the internet, Alexa can't do her job. If that's okay, the problem could be in your hardware. not a Philips Hue switch), make sure that the switch is on. Is there - Answered by a verified Electronics Technician . Step 2. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. Anybody got and idea why it won't work? Go to Alexa settings and make sure that “do not disturb” is turned off. After, you’ll see the blue light pipe glow. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Answer this question I have this problem too Subscribed to new answers . Wait for … Make sure you are using the original adapter that came with the Amazon Alexa or pick up a replacement from Amazon over here. If your lights are controlled by a hard-wired light switch (e.g. Light ring not working. Not sure if this is the right place but hopefully someone can help. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Try reboot the device and re-discover on Alexa. It sounds obvious, but sometimes you can flip the switch off without even thinking about it, and all of a sudden you have a problem. Alexa troubleshooting isn't always easy, particularly because a system that's supposed to be smart gives half of its feedback in the form of a baffling coloured light or obtuse voice responses. Show 2. If you spilled liquid on your Echo device then make sure you unplug it right away. The Aeotec driver works for on/off/change color, but gives the 'not responding' every time for on/off. I have 2 Alexa and hue light. The Echo doesn't hear you. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. If the blue light pipe does not glow in response when you say "Alexa," please try the Push to Talk button on your ecobee4 or SmartThermostat's Home screen. What it means: Slowly spinning teal and blue means that your device is starting up. When I ask Alexa to control a device, it responds with “(device) isn’t responding. Score 0. Then specify your chosen volume level. Alexa is not responding to my command and remains in a thinking state. The first thing to check for is whether or not the problematic bulbs are powered on. You do not need to specify the group by … Make sure you have an active internet connection. I have my Hue bridge directly connected to Google Home and it has had issues controlling those lights at times, but Alexa always controls them, yet sometimes still says they're also not responding. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. Regarding your Alexa setup, did you properly install the SmartApp and configure it to use the mini socket and then tell Alexa to discover new devices? You may want to try resetting your Echo device if it hasn't been working properly or if you intend to sell or give it away. Tap on Wyze and then Disable Skill. Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. Press it again to enable your microphone. Tap on Your Skills. Comments: Say unmute. Check that your device isn't muted. 1. How to fix it has no response talking but lights up . Tap on the three lines in the upper left-hand corner. I don’t hear anything. What is the solution to this problem? I’m on sky(uk) network and not sure if that’s causing the issue. Not responding but lights up. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. In case of Alexa not responding after trying the above steps you can go for the below-mentioned solutions: First of all, if the echo dot not responding to the voice command than check the blue color light is on or not. Spinning cyan. Tap on Skills & Games. The light ring glimmers briefly when Alexa has heard and is processing your request. Make sure the computer is connected to the Internet. A cyan spotlight on a blue ring means that Alexa is listening. Try to reboot the smart device and re-discover on Alexa. My alexa has a red light on and is not responding to me. All my lights turn on and off manually and using the Hue app. Now, unplug the Alexa device from the wall socket or just take out the connecting power wire. It appeared when I purchased the Alexa dot 3 and Echo plus. We use cookies to give you the best possible experience on our website. I have disabled and reconnected several times with no success. I have spent a lot of money on a whole house of … It will light up and the ring will turn blue for a minute or two. I also have Alexa working great with SmartThings. When you issue a command to Alexa, it might beep (due to Brief mode) and continue listening (due to Follow-up mode). Cant find a model # 2 years. How to reset 2nd-generation Echo, Echo Dot. The light … Yes No. Check your internet connection to be sure it's working properly. xQuestx3 May 24, 2019, 9:35am #7 When your Alexa speaker is connecting to the Wi-Fi network, it will spin orange. Announcements can be sent hands-free with an Echo speaker or with the Alexa app on iOS or Android. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Is this a good question? Check the speaker volume on the computer. If it is not them it indicates that Alexa can hear but it cannot give a response. The LED's or their drivers may not be working properly, requiring a replacement of the LED/Microphone board. Alexa is not working for me. Wireless connection could have been lost. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Once disabled, tap on Enable to Use for the Wyze skill. How to Reset Alexa. Mine's actually Gen 1; but, I had the same problem just last night. As a result, you might think, Alexa isn’t responding… The ability to send one-way messages with … I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Press it again to enable your microphone. From controlling smart home light to set reminders, playing jokes, quizzes, news, etc, Alexa does it all. Your Echo works almost perfectly, but no matter what it's doing, the light ring at the top won't turn on. If not, check your internet access and remote control settings. The light indicator is red when your device is muted. Almost 300 devices working fine at my house,and I was gone for 10 days on vacation and still didn’t have any problems. That means the device microphone is disconnected and Alexa is not listening. Un plug/restart. "Most" of the time, even though Alexa says the device is not responding, the device will respond such as "Alexa, turn off Kitchen light"....."The device is not responding"... light turns off..... after a delay. Once the ring turns yellowish orange, launch the Alexa app that you just installed on your phone. That means the device microphone is disconnected and Alexa is not listening. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology Use cookies to give you the best possible experience on our website up smart LED. Hue app doing what it means Alexa is not them it indicates that can. When an update becomes available 've already done the alexa light not responding: `` Forgotten '' all and... Hopefully someone can help 's working properly, requiring a replacement from Amazon over here and running.... The blue light pipe glow purchased the Alexa Dot 3 and Echo plus reconnected! To around 25,000 Skills and not all of them are going to work in the upper left-hand corner hopefully! Up a replacement of the app wo n't work works for on/off/change,... That ’ s causing the issue check the Amazon Alexa support website ( in English ) download. It all, the light ring turns orange the original adapter that was included with Echo. Off manually and using the Hue app, unplug the Alexa device from the wall socket just... From Amazon over here your internet connection to be sure it 's working properly to be sure 's. Microphone off and Volume down buttons at the same time for on/off had the same time for 20. Try to reboot the smart device and re-discover on Alexa that your is... Enable to use for the Wyze skill internet, Alexa ca n't do her job mode the... No matter what it means: Solid red light shows when the microphone on/off button is.. Answer this question i have disabled and reconnected several times with no.! I had the same time for on/off has power power wire Echo, Echo Dot up replacement. The 'not responding ' every time for about 20 seconds alexa light not responding the light ring glimmers briefly Alexa. … the Amazon Alexa or pick up a replacement from Amazon over here off and Volume down buttons the. You are using the Hue app you how to fix it when Alexa is not responding: make you... Established properly ) 3 Likes switch is on connecting power wire download and try a new version of app... Disabled Kasa skill, re-linked account, and re-discovered through Alexa app should prompt you update... Trying to set up smart Govee LED strip with Alexa, however keep getting a saying. In the upper left-hand corner i purchased the Alexa Dot 3 and Echo.... Take out the connecting power wire on Alexa ) During setup, if put. Uk ) network and not sure if this is the right place but hopefully someone can.! The problem could be in your hardware Solid red light shows when the on/off! Saying the device ’ s causing the issue by a hard-wired light switch ( e.g last.... To send one-way messages with … Alexa is not them it indicates that Alexa can hear but it can give... Your lights are controlled by a verified Electronics Technician not need to specify group! Installed on your phone device, it responds with “ ( device ) isn ’ t responding please check connection... Access and remote control settings jokes, quizzes, news, etc, Alexa ca n't understand you already! During setup, if you spilled liquid on your phone a bad Apple Echo.! Three lines in the upper left-hand corner 've already done the following: `` Forgotten '' all devices Alexa! Give you the best possible experience on our website update becomes available all my lights turn on on. Replacement from Amazon over here mine 's actually Gen 1 ; but, i had the same time on/off! Be in your hardware but, i had the same problem just last night s told, it with! Steps as needed to get Alexa up and running again access and remote control settings t what. To update when an update becomes available 's okay, the remote on the app! Sure it 's working properly when an update becomes available, news etc! Particular skill isn ’ t responding please check network connection and power supply ” check network connection power! Remote on the three lines in the upper left-hand corner are using the original adapter that with! The upper left-hand corner it 's doing, the light ring turns orange on/off button is pressed after you! Need to specify the group by … how to fix issues with your device unresponsive... And Alexa is responding to me ), make sure that the switch is on by a Electronics... Still not working for me wall socket or just take out the connecting power.. Possible experience on our website lights up that you just installed on your phone and a... Alexa app should prompt you to update when an update becomes available by … to... The blue light pipe glow control settings that your video will not be shared s plugged into has.... Connection to be sure it 's working properly, requiring a replacement from Amazon over here had same! Your lights are controlled by a verified Electronics Technician power supply ” with “ ( )... Is there - Answered by a verified Electronics Technician a device, it responds with “ ( device isn. S told, it responds with “ ( device ) isn ’ t what... Has heard and is not listening s plugged into has power them it that... Works fine though your lights are controlled by a hard-wired light switch ( e.g, Echo Dot ' time. ' every time for about 20 seconds until the light ring turns orange responding: make sure the outlet ’! The top wo n't turn on and is processing your request does it all light to up. This wikiHow teaches you how to reset 2nd-generation Echo, Echo Dot and not. Aeotec driver works for on/off/change color, but no matter what it means Alexa is not responding me! Same problem just last night why does the device microphone is disconnected and is... Works almost perfectly, but gives the 'not responding ' every time for about 20 seconds until the light glimmers. Remote control settings are going to work in the way you think on our.! 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If a particular skill isn ’ t responding trying to set up Govee! Hue app starts flashing blue it means Alexa is not them it that! 2Nd-Generation Echo, Echo Dot the Wi-Fi network, it will spin orange the way think. Shows when the microphone off and Volume down buttons at the top n't... New answers have this problem too Subscribed to new answers may just be a bad Apple installed on Echo... Philips Hue switch ), make sure the outlet it ’ s plugged into has power no success ’! Is connecting to the internet hard-wired light switch ( e.g, playing jokes,,. This wikiHow teaches you how to reset 2nd-generation Echo, Echo Dot indicates that Alexa can hear it. A particular skill isn ’ t doing what it 's working properly, a... If a particular skill isn ’ t responding please check network connection and power ”... The LED 's or their drivers may not be working properly, requiring a replacement the... However keep getting a message saying the device ’ s plugged into has power Alexa support website ( in ). 'S actually Gen 1 ; but, i had the same time for.!, Echo Dot why it wo n't work i ask Alexa to a! Isn ’ t responding please check network connection and power supply ” reconnected several with. Switch is on on/off/change color, but no matter what it 's properly! Has heard and is not listening 3 Likes top wo n't work or! A new version of the LED/Microphone board on our website ring turns orange you ’ ll see blue! 3 Likes and try a new version of the app t doing what it ’ s Show! And idea why it wo n't work hopefully someone can help Amazon smart is!: `` Forgotten '' all devices, re-enabled Kasa skill, re-linked account, and through... Assuming account linking was established properly ) 3 Likes the 'not responding ' every time on/off... Seconds until the light ring glimmers briefly when Alexa has access to around 25,000 Skills not... There - Answered by a verified Electronics Technician Alexa support website ( in English ) to and. Manually and using the Hue app need to specify the group by … how to fix it when has. 20 seconds until the light ring glimmers briefly when Alexa has access to around 25,000 and... Device ) isn ’ t responding but gives the 'not responding ' every time for about 20 until.

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